Privacy Policy

Last Updated: January 2025

BSV TRADE LTD ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bsvtrade.diy (the "Service").

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information that you voluntarily provide to us when you:

  • Register for an account or use our services
  • Contact us through our contact form
  • Subscribe to our newsletter or marketing communications
  • Request information about our products or services

This may include your name, email address, phone number, company name, and any other information you choose to provide.

Usage Data

We may automatically collect certain information when you access and use the Service, including:

  • Your IP address
  • Browser type and version
  • Pages you visit on our website
  • Time and date of your visits
  • Time spent on pages
  • Other diagnostic data

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and provide customer support
  • To send you administrative information, such as updates to our terms and policies
  • To send you marketing communications, where you have consented to receive them
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Contract: Processing is necessary for the performance of a contract or to take steps before entering into a contract
  • Legal Obligation: Processing is necessary for compliance with a legal obligation
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights and freedoms do not override those interests

Data Sharing and Disclosure

We may share your information in certain situations:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf
  • Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities

Data Security

We use appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights Under UK GDPR

You have certain rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data
  • Right to Rectification: You have the right to request correction of inaccurate personal data
  • Right to Erasure: You have the right to request deletion of your personal data
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal data
  • Right to Data Portability: You have the right to request transfer of your personal data
  • Right to Object: You have the right to object to processing of your personal data
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies

We use cookies and similar tracking technologies to track activity on our Service. For more information, please see our Cookie Policy.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: admin@bsvtrade.diy
Address: 124 City Road, London, EC1V 2NX, United Kingdom